Delete your Smart Sentry account
Smart Sentry app · by Future Technology
You can delete your Smart Sentry account at any time, in the app or on this page. Deleting it removes your account and everything kept with it, straight away.
In the app
- Open Smart Sentry and sign in.
- Go to Settings, then Delete account.
- Enter your password and tap Delete account.
On this page
No phone to hand, or the app is no longer installed? Sign in here to delete your account.
Account deleted
Your account has been deleted.
Your hubs, alerts, settings and shared access are gone. You can create a new account in the app whenever you like.
By email
Can't sign in? Email jadezhang12152000@gmail.com from the address you signed up with and ask us to delete your account. We check that the request came from you and delete it within 30 days.
What is deleted
- Your account: your email address and sign-in.
- Hubs you own: they are removed from our servers and told to reset to factory settings, with their sensors, settings, schedule and alert history. Hand a hub over in the app first if someone else should keep it.
- Hubs shared with you: you leave them. Their owners keep their hubs.
- Your notification settings and the phones signed in to your account.
What is kept, and for how long
- Security logs that show how the service was used may be kept for up to 30 days, then they are deleted.
- If the law requires us to keep something for longer, we keep only that, only for as long as required.
- Order requests you sent from our website are separate from your app account. Email us if you want those deleted too.
Read more in our privacy policy.